🔒 1. PRIVACY POLICY
Bengbis Business Jets — Privacy Policy
Last Updated: 17/01/2026
1. Introduction
Bengbis Business Jets (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or engage with our services.
By using our website or services, you consent to the practices described in this Policy.
2. Information We Collect
2.1 Personal Information
• Full name
• Contact details (email, phone number, address)
• Passport and identification details (for travel purposes)
• Payment information
• Company details (for corporate clients)
2.2 Technical Information
• IP address
• Browser type
• Device information
• Website usage data
2.3 Booking & Service Information
• Travel itineraries
• Passenger lists
• Special service requests
• Billing and transaction history
3. How We Use Your Information
We use your information to:
• Process bookings and provide aviation services
• Communicate with you regarding flights, updates, and offers
• Comply with aviation, immigration, and security regulations
• Improve our website and customer experience
• Conduct internal audits and service optimisation
• Prevent fraud and ensure safety
4. Legal Basis for Processing
We process your data under the following lawful bases:
• Contractual necessity (to fulfil your booking)
• Legal obligation (aviation, customs, immigration)
• Legitimate interest (service improvement, security)
• Consent (marketing communications)
5. Data Sharing
We may share your data with:
• Licensed aircraft operators
• Airport authorities
• Immigration and customs agencies
• Payment processors
• Security and concierge partners
• Legal or regulatory bodies when required
We never sell your personal data.
6. Data Retention:
We retain your information only as long as necessary for:
• Legal compliance
• Operational requirements
• Accounting and audit purposes
7. Your Rights
You have the right to:
• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request data portability
8. Security Measures
We implement:
• Encrypted data storage
• Secure payment gateways
• Restricted access controls
• Regular security audits
9. Contact
For privacy enquiries: Email: privacy@bengbisbusinessjets.com Phone: +44 020 3051 8459
🍪 2. COOKIE POLICY
Bengbis Business Jets — Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience and help us improve our website.
2. Types of Cookies We Use
2.1 Essential Cookies
Required for website functionality (security, login, navigation).
2.2 Performance Cookies
Analyse website usage and improve performance.
2.3 Functional Cookies
Remember your preferences (language, region).
2.4 Marketing Cookies
Used for personalised advertising and remarketing.
3. How We Use Cookies
We use cookies to:
• Improve website performance
• Personalise your experience
• Analyse traffic
• Deliver relevant marketing
4. Managing Cookies
You may disable cookies through your browser settings. However, some features may not function correctly without them.
5. Contact
For cookie enquiries: Email: privacy@bengbisbusinessjets.com
3. SERVICE LEVEL AGREEMENT (SLA)
Bengbis Business Jets — Service Level Agreement
1. Purpose
This SLA outlines the service standards Bengbis Business Jets commits to delivering for all charter, leasing, and aviation‑related services.
2. Scope of Services
Private jet charter
Empty‑leg flights
Government & diplomatic missions
Corporate aviation
Humanitarian airlift
ACMI leasing
Concierge & ground services
3. Service Commitments
3.1 Availability
24/7 operations centre
Dedicated account manager for premium clients
3.2 Response Times
Enquiries: within 1–3 hours
Booking confirmations: same day
Operational updates: real‑time
3.3 Safety & Compliance
All flights operated by licensed operators
Full compliance with international aviation regulations
Crew trained to the highest standards
3.4 Service Quality
VIP ground handling
Premium catering
Discreet and secure travel
Tailored client experience
4. Client Responsibilities
Provide accurate passenger information
Ensure valid travel documents
Comply with safety and security instructions
5. Limitations
This SLA does not cover:
Weather‑related delays
Air traffic control restrictions
Force majeure events
Third‑party operator disruptions
6. Review & Amendments
This SLA may be updated periodically to reflect operational improvements.